These messages, pre-approved templates from WhatsApp Business, in addition to making sure no one is left unattended, also allow you to build a rapport with your customers and help businesses introduce. Replying quickly is key to retaining customers. Empower store staff to sell remotely and boost in-store conversions via messaging. ![]() You can learn more about automated responses in our Textline Help Center or text us at +1 41. Use WhatsApp auto-responses to make sure your customers are never left waiting for a reply. Learn how retailers can get started with Googles Business Messaging. Or you can select the conditions to shoot out a text response if a customer uses a specific phrase or word. For example, you can set a condition to send an auto-reply after 15 minutes if an agent hasn’t replied to a text message. Your conditions can be as simple or complex as you want them to be.
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